First Horizon Bank CHRO Tanya Hart focuses on employee-centric leadership

Tanya Hart, the Chief Human Resources Officer of First Horizon Bank, has utilized her 35-year tenure at the Tennessee-based financial institution to focus on employee-centric leadership. Having started her career as a bank teller, Hart emphasizes the importance of understanding frontline needs to drive engagement and retention.

Under her leadership, the organization has implemented data-driven decisions regarding total rewards, including expanded paid time off, increased minimum wages, and bonus incentives. Additionally, the bank is addressing the impact of artificial intelligence by launching targeted skills development programs to help associates adapt to technological changes.