First National Bank expands digital payment services in Botswana and Eswatini

First National Bank (FNB) has reported significant growth in digital and cash-access services across its operations in Botswana and Eswatini.

In Botswana, FNB Botswana processed 15.2 million eWallet transactions during the financial year ending June 2026, a 4% increase from the previous year. The bank’s CashPlus service also saw an 18% rise in activity, with transactions increasing from 9.3 million to 11 million. The total value of CashPlus transactions grew to P9.3 billion. To support this growth, the bank expanded its agent network to 2,074 locations.

In Eswatini, FNB Eswatini launched eWallet Plus, an enhanced version of its existing mobile money service. The upgrade allows customers to forward funds received via eWallet to other recipients and enables transfers to MTN MoMo and other participating wallets within the Eswatini Payment Switch. The service maintains features such as cardless ATM withdrawals and zero monthly account fees.