Fraudulent website impersonates company via Google sponsored ads

A company discovered a fraudulent website impersonating its brand by using its name and images. The scam was identified after a customer made a purchase on the fake site and did not receive their order.

Notably, the fraudulent page appeared in the top position on Google as a sponsored result, facilitating access for unsuspecting users. After seeking assistance from the INCIBE Cybersecurity Helpline, the company confirmed the transaction was not among its legitimate sales.

Recommended actions include notifying customers of the fake site, preserving evidence, filing a formal complaint, and reporting the site to Google to remove the deceptive advertisements. Additionally, the company was advised to contact the domain registrar and hosting provider, while implementing preventive measures such as reinforced authentication and brand monitoring.