Free Mobile and Orange publish French mobile contact numbers and RIO guidance

Free Mobile outlines the phone numbers French customers should use for different situations. The 3244 line handles subscriber support from within France, 1044 is for non‑subscribers seeking commercial information, and an international number (+33 1 78 56 95 60) replaces 3244 for callers abroad. Additional short codes such as 3179 (to retrieve the RIO code), 666 (voicemail) and 3179‑related services are also listed, with notes on cost and availability.

Orange provides step‑by‑step instructions for obtaining the RIO code needed for number portability. The primary method is calling 3179 from the line to be transferred, which returns the RIO via SMS and also informs the user of any remaining contract commitment. The guide mentions alternative channels through the Orange customer portal and outlines that inbound porting typically completes within one to three business days, emphasizing that customers should not cancel their current service before the transfer is confirmed.