French municipalities launch initiatives to combat the digital divide

Local authorities in France are implementing initiatives to combat the digital divide and assist citizens with increasing online administrative requirements. In Bussac, the municipality offers a free ‘Pass numérique’ to provide individual support for residents looking to learn how to use computers, tablets, or smartphones.

Similarly, the Gâtine-Racan community of communes organizes several free digital workshops per week across its territory. Led by a digital advisor, these sessions cover various topics including internet basics, artificial intelligence, and administrative assistance. These efforts address significant skill gaps, particularly among the elderly; data indicates that 82% of individuals aged 75 and older lack digital competencies. Recent workshops have focused on practical skills, such as using QR codes, which will become mandatory for accessing local waste collection centers in 2027.