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[BUSINESS] · United States · 11 sources

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FTC proposes transparency requirements for personalized pricing

The Federal Trade Commission (FTC) has proposed a new policy that would require retailers to be transparent about the use of personalized pricing. Under the proposal, businesses would be required to clearly and conspicuously disclose when they are using personal data to vary prices for individual customers and must share the specific types of data being utilized.

FTC Chairman Andrew Ferguson noted that while the agency does not have the legal authority to ban personalized pricing entirely, undisclosed use of such practices could violate the FTC Act, which prohibits unfair or deceptive marketplace practices. The agency's interest follows a January 2025 report indicating that sectors such as grocery and clothing retail use third-party services to individualize prices based on consumer location, browsing history, and shopping cart behavior.

The proposal comes amid growing legislative interest at the state level, with more than 50 bills introduced in 26 U.S. states aiming to restrict or ban AI-driven personalized pricing for essential goods. The FTC is currently seeking public comment on its proposed policy for a 30-day period.

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Andrew Ferguson · FTC Act · Federal Trade Commission

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