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FTC Sues Hims & Hers Over Health Data Sharing and Billing Practices
The U.S. Federal Trade Commission filed a lawsuit against Hims & Hers Health, Inc., joined by Los Angeles County, Utah and California, accusing the telehealth provider of sharing users' sensitive health information with online advertisers Meta Platforms and Snap. The complaint says the company used tracking technologies and customer lists to transmit health data, violating its privacy promises.
Regulators also allege deceptive billing practices: customers are charged for prescriptions before seeing a healthcare provider, many are enrolled in recurring subscription plans without clear consent, and cancellations are made difficult through hidden buttons and short notice windows. Hims & Hers denied the allegations, calling the suit “baseless” and saying it will defend itself vigorously. The announcement sent the company's shares down 10‑13% in trading.
The case highlights growing regulatory scrutiny of digital‑health business models that combine consumer‑technology growth tactics with medical services.
Entities
Federal Trade Commission · Hims & Hers · Hims & Hers Health, Inc. · Los Angeles County · Los Angeles County · Meta Platforms · Meta Platforms, Inc. · Snap · Snap Inc. · Utah
Claims
What the coverage asserts, and how many sources carry each claim.
- [● 13 SOURCES] The lawsuit was filed jointly with Los Angeles County and Utah. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +8 more
- [● 14 SOURCES] The U.S. Federal Trade Commission sued Hims & Hers. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +9 more
- [● 10 SOURCES] Hims & Hers makes it difficult to cancel subscriptions. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +5 more
- [● 7 SOURCES] Hims & Hers shared users' health data with online advertisers. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +2 more
- [● 14 SOURCES] Hims & Hers shared user health data with Meta Platforms and Snap. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +9 more
- [● 7 SOURCES] Hims & Hers charges users for prescriptions before they meet a healthcare provider. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +2 more
- [● 7 SOURCES] Most customers do not receive a consultation before being charged. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +2 more
- [● 7 SOURCES] Hims & Hers engages in deceptive billing practices. wdez.com · kelo.com · wkzo.com · wxerfm.com · kfgo.com · +2 more
- [● 7 SOURCES] Hims & Hers charged patients before they met a healthcare provider. wdez.com · thesheffieldpress.com · newsable.asianetnews.com · www.archynetys.com · www.brasilemfolhas.com.br · +2 more
- [● 7 SOURCES] Hims & Hers shares fell about 10‑13% after the FTC lawsuit was announced. thesheffieldpress.com · newsable.asianetnews.com · nypost.com · www.archynetys.com · www.brasilemfolhas.com.br · +2 more
- [● 3 SOURCES] FTC alleges Hims & Hers shared users' health data with online advertisers despite privacy promises. wdez.com · thesheffieldpress.com · www.archynetys.com
- [○ 1 SOURCE] Hims & Hers set aside a $15 million provision for potential losses related to the FTC investigation. www.brasilemfolhas.com.br