Hims & Hers faces FTC lawsuit over medical data privacy

telehealth data privacy consumer protection medical data FTC lawsuit

The Federal Trade Commission (FTC) is targeting telehealth companies for deceptive and unethical business practices. A recent lawsuit against Hims & Hers Health, Inc. alleges the company disclosed customer health data, utilized hard-to-cancel subscriptions, and bypassed real-time physician consultations.

Hims & Hers has disputed these allegations, characterizing the legal action as an effort to “generate headlines at our expense.” This follows previous FTC actions against other telehealth providers, such as BetterHelp and GoodRx, which were accused of sharing sensitive user data with platforms like Meta and Google without explicit permission.

Legal experts note a regulatory gap, stating that many telehealth companies operate in a space where current federal health information laws do not strictly apply. Additionally, a securities fraud class action lawsuit has been filed against Hims & Hers, alleging material misstatements regarding the company’s privacy practices.

Entities

BetterHelp · Federal Trade Commission · GoodRx · Hims & Hers · Hims & Hers Health, Inc. · Meta

Claims

What the coverage asserts, and how many sources carry each claim.

[● 3 SOURCES] The FTC has previously filed cases against BetterHelp and GoodRx for sharing user health data with Meta and Google without permission. mymotherlode.com · krmg.com · www.bangordailynews.com
[● 3 SOURCES] The FTC has filed a lawsuit against Hims & Hers alleging deceptive and unethical business practices. mymotherlode.com · krmg.com · www.bangordailynews.com
[● 3 SOURCES] Hims & Hers disputes the FTC's allegations, characterizing them as an attempt to generate headlines. mymotherlode.com · krmg.com · www.bangordailynews.com
[● 3 SOURCES] Current federal health information laws often do not apply to many telehealth companies. mymotherlode.com · krmg.com · www.bangordailynews.com