Great Eastern wins healthcare award and launches new insurance products

Great Eastern has received the Singapore Customer Experience of the Year - Life Insurance award at the Asian Experience Awards 2026. The recognition follows the launch of the Great Medical Care Concierge (GMCC), an in-house service designed to help integrated shield plan policyholders navigate healthcare processes, including hospital admissions and medical arrangements.

GMCC provides 24/7 digital and physical support through a network of over 800 healthcare providers. The service aims to reduce administrative burdens for policyholders and their families, particularly during urgent or after-hours medical events.

In a separate development, Great Eastern has partnered with Monee, the fintech arm of Sea Limited, to launch travel and motor insurance products on the Shopee platform. The travel insurance covers disruptions such as flight delays and trip cancellations, while the motor insurance includes coverage for electric vehicles, addressing risks like accidental damage to private charging stations and home contents damage due to fire during charging.