Hong Kong Cityplaza car park gridlock strands drivers for up to two hours

On 2 August 2026, severe congestion erupted in the underground car park of Cityplaza in Taikoo Shing, Hong Kong. Vehicles attempting to enter the facility blocked the exit lane, and heavy rain further hampered traffic flow, causing a bottleneck that trapped drivers for 90 minutes to two hours.

Motorists reported being unable to leave the B3 level despite the presence of traffic officers, and many complained that parking fees continued to accrue during the standstill. Drivers criticised on‑site security and parking staff for inadequate traffic management and for allowing queue‑jumping vehicles to worsen the jam. The incident sparked widespread discussion on social media, with some motorists vowing not to return to the mall.

Parking‑lot management attributed the delay to the rain and the refusal of some drivers to yield, while customers demanded compensation for the lost time and extra charges.