Hospitality venues in Vienna and Budapest face scrutiny over tap water charges

A growing debate is emerging across European hospitality sectors regarding the practice of charging customers for tap water.

In Vienna, an analysis by the Chamber of Labour (Arbeiterkammer) found that out of 30 surveyed establishments, 23 charged for tap water. Prices for a half-liter ranged from 0.80 to 3.60 euros, with an average of 2.05 euros. The study noted that only three locations provided water free of charge.

Similarly, in Budapest, public outcry has followed reports of a bakery in the XI district charging 150 forints for a glass of tap water. While many consumers expressed frustration, industry experts, including Tamás Flesch of the Hungarian Hotel and Restaurant Association, stated that charging for water is not illegal provided the price is listed on the menu. Experts argue that costs associated with glassware, washing, and service justify the fees, noting that some establishments use filtration systems to provide high-quality water.

In contrast, regulations in parts of Australia, such as Western Australia and Queensland, mandate that venues serving alcohol must provide free, clean, and accessible drinking water to avoid significant fines.