India's Global Capability Centre ecosystem expands to over 2,100 centers

India's Global Capability Centre (GCC) ecosystem has reached 2,117 centers, according to a report by Nasscom-Zinnov. The sector has seen significant growth, with the number of centers increasing 32% since FY21 and revenues rising from $61.4 billion to nearly $100 billion in the same period. The workforce has expanded to over 2.3 million professionals.

As these centers take on more complex, business-critical tasks, the industry is shifting focus from capacity-based metrics, such as headcount and cost savings, toward operational maturity and accountability. Approximately 46% of India's GCCs now function as portfolio or transformation hubs, a figure expected to reach 75% by FY30. The sector is also increasingly emphasizing enterprise AI, supported by a pool of over 250,000 AI professionals and more than 1,200 centers of excellence.