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IndiGo faces second technical glitch this week, disrupting flight bookings
IndiGo, India’s largest airline, experienced a significant technical disruption to its online services on Friday, August 21, 2026. The glitch affected the airline’s core reservation platform, preventing passengers from booking flights, performing web check-ins, and confirming payments. Many users reported receiving “No Data Available” messages on the website or facing login difficulties with the mobile application.
This incident marks the second major technical issue for the carrier within a single week, following a similar disruption on Wednesday, August 19. In response, IndiGo issued a service advisory stating that its technical teams were working alongside a technology partner to resolve the intermittent issues. The airline noted that it utilizes the Navitaire reservation system.
While the airline expressed regret for the inconvenience, it advised passengers requiring immediate assistance to contact their customer support helpline. For those with future travel plans, the carrier suggested attempting to use digital channels again after some time. An official indicated that the system eventually returned to normal operations.
Entities
Claims
What the coverage asserts, and how many sources carry each claim.
- [○ 1 SOURCE] The CCI is examining allegations that IndiGo may have abused its dominant market position during previous disruptions. yespunjab.com
- [● 3 SOURCES] Customers reported being unable to search for flights, book tickets, or complete online check-in. www.newsmobile.in · yespunjab.com
- [● 3 SOURCES] Technical teams are working with a partner to resolve the issue. www.newsmobile.in · yespunjab.com
- [● 3 SOURCES] Passengers needing immediate assistance were advised to contact the airline’s Contact Centre. www.newsmobile.in · yespunjab.com
- [● 3 SOURCES] IndiGo is experiencing intermittent issues with its core reservation platform. www.newsmobile.in · yespunjab.com