Indonesia bans expiration of unused mobile internet quotas

The Indonesian government has issued a new regulation prohibiting mobile operators from allowing unused internet data quotas to expire. This follows a Constitutional Court ruling and the issuance of Circular Letter Number 4 of 2026 by the Ministry of Communication and Digital, which mandates the protection of remaining data quotas.

Telkomsel has announced it is evaluating its products and services to ensure compliance with these new rules. The company stated it is conducting a comprehensive review to align its offerings with the regulation and is coordinating with the Ministry of Communication and Digital to implement the changes. Telkomsel committed to providing clear information to customers regarding any service adjustments.

Telecommunications experts have described the ruling as a positive development for consumers, ensuring they receive the full value of the services they have paid for. Potential methods for protecting unused data include rollover features, extensions of active periods, or other forms of compensation, while prohibiting operators from charging additional fees to maintain or use existing quotas.