Industry leaders discuss specialized clinical support and AI-driven risk management

Industry leaders are discussing the integration of specialized support and advanced technology to manage complex operational risks.

In the healthcare sector, Lisa Hitt of TruHealth highlights the necessity of hands-on clinical support in post-acute care. Hitt emphasizes that as care delivery becomes more complex, providers require partners capable of navigating skilled nursing environments and preparing for value-based care models. Her experience focuses on helping patients in long-term care settings avoid unnecessary hospitalizations through specialized clinical management.

In the construction industry, Amy Gross of Liberty Mutual discusses how artificial intelligence and connected technologies are shifting risk management from a reactive to a proactive model. Tools such as AI-enabled computer vision, drones, and sensors allow firms to identify hazards like fall exposures or improper PPE usage in real-time. These technologies aim to improve job site safety, quality control, and defect prevention by providing continuous field data.