Inter, Nubank, and C6 Bank compare customer service channels

Major Brazilian digital banks Inter, Nubank, and C6 Bank all provide 24/7 customer support through app-based chat and telephone services. While their core availability is similar, their specific service channels vary.

Inter offers a virtual assistant named Seven, a help center, and support in Libras (Brazilian Sign Language). Nubank focuses heavily on its in-app chat and help area, also providing Libras support. C6 Bank distinguishes itself by offering WhatsApp as a communication channel alongside its 24-hour chat, telephone, and Libras services.

All three institutions utilize specialized departments such as SAC (Customer Service) and Ouvidoria (Ombudsman), though the Ombudsman services typically operate only during business days.