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[BUSINESS] · United States · 5 sources

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Part of situation: Legal actions against Toast for alleged deceptive practices (3 clusters)

Iowa Attorney General sues Toast over deceptive business practices

Toast Brenna Bird Iowa small business lawsuit

Iowa Attorney General Brenna Bird has filed a lawsuit against Toast, a restaurant management and software company, alleging deceptive and fraudulent practices that harm small businesses in the state.

The lawsuit claims Toast used false marketing to enroll businesses in subscription services, specifically promising zero-dollar hardware and 24/7 customer support that businesses say were not provided. Additionally, the state alleges that Toast makes it difficult for customers to cancel subscriptions, imposes unexpected early termination fees, and hides order processing fees from both restaurants and their customers.

Entities

Brenna Bird · Iowa · Toast

Sources

Toast Lawsuit: FTC Challenges Restaurant Fees and Cancellations [uticaphoenix.net]
Utah joins FTC in suing Toast over alleged deceptive pricing and hidden fees [utahpolicy.com]
Toast Sued by FTC For Misleading Customers on Subscriptions [www.claimsjournal.com]
Bird Sues Toast for Deceptive and Fraudulent Practices that Hurt Iowa Small Businesses - The Iowa Standard [theiowastandard.com]
Attorney General Bird Sues Toast for Deceptive and Fraudulent Practices that Hurt Iowa Small Businesses [ottumwaradio.com]