Italian airports receive multiple ACI World customer experience awards

Italian airports have received significant recognition at the ACI World Airport Service Quality (ASQ) Customer Experience Awards. The awards, based on surveys from over 700,000 passengers across approximately 400 airports globally, evaluate factors such as cleanliness, ease of journey, and staff dedication.

Rome Fiumicino Airport earned multiple honors, including Best Airport at Departures in the category of airports with over 40 million passengers. It was also recognized for having the most dedicated staff, the easiest airport journey, the most enjoyable airport, and being the cleanest airport.

In Milan, Linate Airport was named among the best European airports in the 5 to 15 million passenger category, winning awards for Best Airport at Departures, Most Dedicated Staff, and Easiest Airport Journey. Ciampino Airport also received recognition in the staff dedication category. Additionally, Turin Airport was cited for its dedicated staff.