Jasa Raharja emphasizes integrated insurance ecosystems at AAMAI Forum

At the AAMAI Forum 2026 in Yogyakarta, Muhammad Awaluddin, President Director of PT Jasa Raharja, emphasized the necessity of integrated insurance ecosystems to improve public protection services. He stated that digital transformation in the insurance industry requires cross-institutional collaboration and data integration to create more responsive, efficient, and sustainable systems.

Awaluddin highlighted that Jasa Raharja is building a protection ecosystem that places the community at the center of all improvement processes. By utilizing real-time data integration through collaborations with Korlantas Polri, local governments, and hospitals, the company aims to provide faster and more accurate medical coverage and compensation payments with minimal administrative hurdles.

He noted that data has evolved from a mere operational support tool to a primary foundation for decision-making and service development. This approach aligns with global insurance trends where protection is integrated into broader ecosystems rather than existing as isolated products.