Kendal Regency promotes digital transformation for public services

The Regent of Kendal, Dyah Kartika Permanasari, is pushing for increased synergy and digital transformation to improve the quality of population administration services (Adminduk). During a coordination meeting, she emphasized that population documents are vital proofs of state recognition of a citizen's rights and identity, rather than mere administrative requirements.

To streamline processes, the local government is prioritizing the acceleration of Digital Population Identity (IKD) and encouraging village and sub-district governments to act as the frontline for assisting citizens. The Regent called for professional, disciplined, and responsive service, free from discrimination or illegal fees.

In a separate digital initiative, the Kendal Regency Government launched two new systems for civil servants: the Kendal Knowledge System (Kenows) and the Integrated, Accurate, Responsive, and Reliable Mutation Information System (Simutiara). These tools aim to modernize personnel management and knowledge sharing among civil servants, with future plans to integrate various services into a single super app.