Kenya Revenue Authority waives iTax penalties and interest

Kenya Revenue Authority iTax downtime tax penalty waiver tax procedures act VAT returns

The Kenya Revenue Authority (KRA) has announced it will waive penalties and interest for taxpayers affected by intermittent downtime on the iTax portal during September 2026. The system disruptions hindered essential services, including tax return filing and payments, at a time when many were attempting to meet statutory deadlines.

The waiver will be applied in accordance with Section 89(5A) of the Tax Procedures Act. KRA clarified that the relief is not a blanket waiver for all taxpayers; instead, the authority will conduct system processes to verify the specific periods when services were unavailable or intermittently inaccessible to ensure only those directly impacted receive relief.

This decision follows previous alerts from the KRA regarding technical interruptions on the online platform. The authority apologized for the inconvenience and stated it is working to restore full functionality to the iTax system.

Entities

Kenya Revenue Authority · Nairobi · iTax

Claims

What the coverage asserts, and how many sources carry each claim.

[● 3 SOURCES] The Kenya Revenue Authority will waive penalties and interest accrued due to iTax system downtime in September 2026. radiogeneration.co.ke · nairobileo.co.ke · businesstoday.co.ke
[● 3 SOURCES] The waiver is not a blanket removal and will only apply to verified periods of system inaccessibility. radiogeneration.co.ke · nairobileo.co.ke · businesstoday.co.ke
[● 3 SOURCES] The waiver is being implemented under Section 89(5A) of the Tax Procedures Act. radiogeneration.co.ke · nairobileo.co.ke · businesstoday.co.ke
[○ 1 SOURCE] The iTax downtime affected return filing and payment services. nairobileo.co.ke
[● 3 SOURCES] The waiver is not a blanket removal; KRA will verify specific periods of inaccessibility to determine eligibility. radiogeneration.co.ke · nairobileo.co.ke · businesstoday.co.ke
[● 3 SOURCES] The iTax downtime affected key services such as return filing and payments. radiogeneration.co.ke · nairobileo.co.ke · businesstoday.co.ke

Sources

FBR Addresses IRIS Portal Problems as Tax Return Filing Deadline Approaches [pakbanker.com]

15 days ago

Taxpayers get relief as KRA waives charges linked to iTax downtime [radiogeneration.co.ke]

15 days ago

KRA Announces Waiver of Penalties, Interest After iTax Downtime [nairobileo.co.ke]

15 days ago

KRA Announces Penalty Waiver for Taxpayers Hit by iTax Downtime [businesstoday.co.ke]

15 days ago

How KRA seized contraband worth Sh46. 7M hidden in Uganda–bound passenger bus [www.pulse.co.ke]

14 days ago