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[BUSINESS] · Canada · 3 sources

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Keolis Canada bans power-assisted wheelchair on local buses

Charles Harding, a resident of Kimberley, has been barred from using the handyDART bus service with his power-assisted wheelchair system (PAWS). Harding has relied on the device for three years to travel to Cranbrook for errands and essential trips.

The restriction follows an incident on July 14, when a driver claimed the wheelchair could not be properly secured and posed a safety hazard. Harding reported that while he had successfully secured the folded wheelchair and its detached electric component behind the driver's seat in the past, a driver on a return trip refused to allow the equipment on board.

Following the incident, Harding received notifications from a dispatcher and Keolis Canada, the local transportation service provider, stating that his power-assisted wheelchair is no longer permitted on the bus. Harding noted that the decision significantly limits his ability to travel independently.

Entities

Charles Harding · Cranbrook · Keolis Canada · Kimberley

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