Krungsri announces urgent relief for flood-affected customers

Krungsri (Bank of Ayudhya Public Company Limited and its subsidiaries) has announced urgent relief measures for customers affected by flooding in Bangkok and other impacted provinces. The measures target individual customers, SMEs, and auto loan holders.

For personal, home, and small SME loan customers, the bank offers a reduction in monthly installments to cover interest for up to six months, or a principal payment moratorium (interest-only payments) for up to three months. SME business loan customers may receive installment reductions or principal moratoriums for up to six months. Krungsri Auto customers can request a three-month payment moratorium.

Additionally, Krungsri Consumer credit card and personal loan customers with normal account statuses in flooded areas may be eligible for a debt moratorium for up to three billing cycles between October and December 2026. Interested parties can apply through various bank channels, including branches, call centers, and relationship managers, subject to the bank's specific terms and conditions.