Leadership faces an ‘empathy tax’ through emotional labor
Leadership roles increasingly involve an invisible burden known as ‘emotional labor,’ which can lead to burnout for both leaders and subordinates. A 2024 study in the journal Social Sciences indicates that emotional demands and the dissonance between felt and demonstrated emotions are key factors in the manifestation of burnout within professional relationships.
This phenomenon has led to the emergence of the term ‘empathy tax.’ Research published in the MIT Sloan Management Review by Colleen Ammerman and Deepa Purushothaman highlights the disproportionate impact on women in management. Their analysis of over 350 women in leadership roles found that 81.6% dedicate at least 30% of their work week to caregiving tasks, such as addressing employee anxieties and providing emotional support.
Entities
Colleen Ammerman · Deepa Purushothaman · JPMorgan Chase · Jamie Dimon · MIT Sloan Management Review
Claims
What the coverage asserts, and how many sources carry each claim.
- [● 2 SOURCES] A 2024 study in the journal Social Sciences found that emotional demands and emotional dissonance are linked to burnout in leader-subordinate relationships. lidermagazine.sapo.pt · sapo.pt
- [○ 1 SOURCE] 81.6% of women in management positions reported dedicating at least 30% of their work week to caregiving tasks, such as listening to colleague anxieties. sapo.pt
- [● 2 SOURCES] Colleen Ammerman and Deepa Purushothaman explored the concept of the ‘empathy tax’ in an article published in MIT Sloan Management Review. lidermagazine.sapo.pt · sapo.pt