LegionBet provides guidance on account disputes and data deletion

LegionBet has outlined procedures for users regarding account balance discrepancies and personal data management.

To resolve balance errors after gameplay, users are advised to conduct a self-audit by reviewing transaction histories, game rules, and connection stability. Essential evidence for disputes includes screenshots or screen recordings showing the balance, game name, and timestamp, as well as identifying the specific game provider.

Regarding data privacy, players can request the permanent deletion of personal data by contacting customer support via live chat or email. While basic profile information can be removed, LegionBet must retain certain data, such as financial transactions and identity verification records, for five to seven years to comply with anti-money laundering and responsible gambling regulations, including GDPR and UK Gambling Commission rules.