LG smart TVs face privacy scrutiny over audio recording and data tracking

An investigation by Gamers Nexus and Level1Techs, conducted alongside security researchers, has raised significant privacy concerns regarding LG OLED televisions. The findings suggest that these devices may record and store audio even when they appear to be turned off or in standby mode. Researchers demonstrated that audio data can be buffered locally and transmitted to servers once a network connection is re-established.

Beyond audio, the investigation highlights the use of Automatic Content Recognition (ACR) technology. This system identifies content by analyzing audio and video fingerprints to track viewing habits, which is then used for targeted advertising and data monetization. The reports also indicate that the televisions may scan local Wi-Fi networks to map connected devices, such as smartphones and smart home hardware, creating detailed household profiles.

While LG has issued responses, critics argue that the industry-wide practice of data collection is often buried in complex user agreements. The controversy underscores a broader trend where smart TV manufacturers monetize user behavior data to offset hardware costs, a practice central to the business models of many modern electronics companies.