Matrix42 and COSYS enable digital IT equipment distribution

Large enterprises can optimize the distribution of IT equipment, such as laptops, smartphones, and monitors, by integrating IT Service Management (ITSM) systems with physical logistics processes.

By linking an ITSM system like Matrix42 with COSYS logistics solutions, companies can digitally manage the entire lifecycle of a hardware request. While Matrix42 handles the organizational steps and service requests, COSYS can manage the subsequent physical movements, including identifying assets in a warehouse, assigning them to orders, and documenting internal transport between different buildings or locations via digital processes.