Maxima retail stores experience temporary system disruptions

The retail chain Maxima experienced temporary system disruptions across several of its stores, affecting customer service and transaction processes.

According to Maxima communications manager Ernesta Vareikytė, the issues were localized and have since been resolved. During the disruption, customers reported significant delays in the application of discounts via the ‘Ačiū’ loyalty card system. Additionally, the ability to pay with accumulated loyalty points and the service for redeeming receipts at automated terminals were temporarily unavailable.

Customers noted that the slow processing of discounts led to longer queues and increased wait times at checkout counters.