Microsoft Copilot+ PCs deliver limited AI value, reviewer finds

A reviewer who purchased an ASUS Zenbook 14 OLED equipped with AMD’s Ryzen AI 300 series processor and a dedicated Copilot key describes the experience as underwhelming. While the laptop’s NPU can provide up to 50 TOPS of AI performance for Windows features such as Studio Effects, Live Captions and the Recall history tool, the Copilot chatbot itself runs online and works on any device, making the special key largely decorative.

The author notes that mainstream AI services like ChatGPT, Claude and Gemini remain more convenient for research, brainstorming and content creation. Microsoft’s broad placement of Copilot across Windows, Edge, Office and other apps has created confusion, prompting the company to reduce some entry points. Hardware partners such as Dell have also observed that consumers are more attracted to tangible improvements like battery life and display quality than to the AI branding.

Overall, the review suggests that the Copilot+ badge signals hardware capability rather than delivering a compelling AI assistant experience, and that Microsoft’s marketing has struggled to convey the real benefits of the integrated AI features.