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Midea Indonesia implements ISO 9001:2015 quality management standards
Midea Indonesia has implemented the ISO 9001:2015 quality management system to enhance operational efficiency and service quality. The certification provides a structured framework for managing business processes, evaluating performance, and identifying risks and opportunities.
By documenting Standard Operating Procedures (SOPs) and conducting regular internal audits, the company aims to ensure consistency in its logistics and distribution processes. This systematic approach is intended to maintain timely deliveries and improve customer satisfaction through continuous improvement and corrective actions.