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Mobile switching: Comparing total costs and new MVNO plans
When considering switching mobile service providers, consumers should prioritize total long-term costs over one-time incentives. For example, a campaign offering a 20,000 yen reward may be offset by a monthly fee increase of 3,000 yen, resulting in a net loss of 16,000 yen over a single year.
To make an informed decision, users should calculate the total expenditure including device costs, monthly communication fees, and optional services over a one-to-two-year period. The National Consumer Affairs Center of Japan has previously warned about consumers being signed up for unnecessary options during the contract process.
In the Japanese MVNO market, X-mobile has introduced its Green Plan, which utilizes the NTT Docomo network. The plan offers eight tiered data options ranging from 1GB to 100GB, with monthly prices starting from 715 yen. The service features data rollover capabilities and has no minimum contract period or cancellation fees under standard conditions, making it an option for users seeking flexibility and physical store support.
Entities
NTT Docomo · National Consumer Affairs Center of Japan · X-mobile