Montenegro gas stations introduce self-service fueling

Certain gas stations in Montenegro have begun implementing self-service fueling models, where customers pump their own fuel instead of receiving assistance from staff. This shift mirrors practices common across much of Europe, but it has met with significant local resistance.

Drivers have expressed frustration, noting that despite rising fuel prices, the level of service provided at the pump is decreasing. While self-service can improve efficiency, initial implementation may lead to delays as customers adjust to the new process.

Industry analysts suggest the move is driven by the need to reduce labor costs. Because retail fuel prices in Montenegro are regulated by government decree, companies are unable to adjust prices freely to meet market fluctuations, leading them to seek savings through operational changes.