MTN criticized over poor network service in viral video

A woman has publicly criticized the telecommunications company MTN, alleging poor network service has caused significant communication difficulties. In a video circulating online, she claimed her husband has had to attempt calls up to 12 times before successfully reaching her.

The woman expressed frustration with the service quality, stating that the issues have persisted for the past two months. She warned the company that it is losing customers due to the unreliable connection, jokingly accusing the network of ‘trying to spoil my marriage’ because of the repeated failed attempts to connect.