Mundo Telecomunicaciones wins Procalidad award for third year

Mundo Telecomunicaciones has received the Procalidad award for the third consecutive year in the Home Internet and Paid Television categories. This recognition is based on the 2026 National Customer Satisfaction Index, which relies on direct user evaluations of service providers in Chile.

The company attributed its success to the integration of artificial intelligence in technical support, installation processes, and customer service to optimize response times and anticipate failures. Additionally, Mundo has been recognized by Ookla and nPerf for internet speeds, and continues to focus on digital inclusion through fiber optic expansion in urban and rural areas.