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[TECHNOLOGY] · Kenya · 4 sources

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Nairobi digitizes public transport via mobile payments

Nairobi is undergoing a digital transformation of its public transportation system, specifically targeting the matatus, which are private minibuses central to the city's mobility. Digital payment methods, including mobile wallets, mobile phone transfers, and automated collection systems, are increasingly being used to replace traditional cash transactions.

While the transition is underway, the city has not yet moved to an exclusively digital system. The process involves ongoing regulatory and technological developments, including a transition period for operators to move away from cash. This shift is supported by Kenya's long-standing mobile money infrastructure, particularly the widespread use of M-Pesa.

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Kenya · M-Pesa · Nairobi · World Bank

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