NETSCOUT launches AI-powered nGenius Copilot

NETSCOUT has launched nGenius Copilot, an AI-powered conversational tool designed to enhance the nGeniusONE platform. The tool allows IT teams to investigate service disruptions and assess business impact using natural language queries.

By utilizing NETSCOUT Smart Data—high-fidelity contextual data from network, application, service, and user interactions—the copilot transforms questions into evidence-based answers. Instead of manual data searches, users can ask specific questions regarding application latency, affected users, or contributing network conditions. The system provides analysis accompanied by relevant visualizations and supporting evidence to help engineers and broader professional teams understand the root causes of disruptions in complex hybrid environments.