Nextlane partners with diago to integrate conversational AI into automotive software

Nextlane, a leading European provider of automotive software solutions, has entered into a strategic partnership with diago, a specialist in conversational AI voice assistants for car dealerships.

The collaboration aims to integrate diago’s artificial intelligence directly into Nextlane’s Dealer Management Systems (DMS) and Customer Relationship Management (CRM) platforms. This integration is designed to help automotive distributors automate customer interactions and utilize data more effectively to improve operational efficiency and service quality.

Through this partnership, the companies intend to leverage Nextlane’s European network to roll out these AI-driven features to retailers across the region, enabling more personalized customer relations and transforming incoming interactions into business opportunities.