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[HEALTH] · Chile, Mexico, Venezuela, Portugal, Guatemala · 10 sources

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ChatGPT and digital hyperconnectivity raise mental‑health concerns

Experts warn that the growing use of AI chat tools such as ChatGPT for emotional support is limited and should not replace professional mental‑health care. Juan David Millán of Universidad Santo Tomás notes long wait times and high costs drive people to free AI alternatives, but stresses that AI cannot address deeper psychological issues.

Researchers also highlight the broader impact of constant digital connectivity. Gerardo Varela describes hyperconnectivity as a double‑edged phenomenon that enables remote work and education yet fuels anxiety, reduced concentration and a sense of perpetual availability. Studies link excessive screen use to disrupted sleep patterns, increased stress and poorer mental wellbeing.

In workplaces, the surge of remote and digital communication has paradoxically heightened feelings of isolation. Employees report emotional loneliness despite frequent virtual interactions, leading to burnout, lower commitment and higher turnover intentions. The trend is observed across several Latin American countries.

Public health advocates call for preventive programs that promote digital boundaries, offline recreation and education about healthy online habits to mitigate these risks.

Entities

Andrea Cruzat · Banco Santander · ChatGPT · Gerardo Varela · José Perdigão · Juan David Millán · KPMG · Offcoustic · Universidad Santo Tomás · Vodafone