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Ohana Reha Care Manager Station receives Prime Minister's Award
Ohana Reha Care Manager Station, operated by Ohana Reha Co., Ltd. in Tsukuba, Ibaraki Prefecture, has received the Prime Minister's Award for creating a favorable working environment for nursing care staff. This is the highest honor in the program conducted by the Ministry of Health, Labour and Welfare, and the facility was the sole recipient of this specific award for the 2026 fiscal year.
The facility implemented several reforms to improve productivity and staff retention. By integrating voice-input AI and Robotic Process Automation (RPA), the station reduced record-keeping time significantly. These technological tools, combined with a team-based support system involving primary and secondary caregivers, allowed for more flexible working arrangements.
Key outcomes of these initiatives include reducing the annual turnover rate from 30% to 0% and increasing the employment continuity rate for staff raising children from 50% to 100%. The reforms focused on three pillars: productivity improvement through ICT, improved working conditions such as flexible remote work, and structured human resource development for inexperienced staff.
Entities
Ministry of Health, Labour and Welfare · Ohana Reha Care Manager Station · Ohana Reha Co., Ltd. · Sanae Takaichi · Tsukuba