OJK investigates MNC Bank liquidity following customer withdrawal issues

The Indonesian Financial Services Authority (OJK) has conducted an investigation into the liquidity and operational status of PT Bank MNC Internasional Tbk (MNC Bank). The probe follows reports from customers experiencing difficulties with digital transactions and fund withdrawals.

Dian Ediana Rae, OJK Executive Head of Banking Supervision, stated that the regulator has instructed MNC Bank management to resolve these issues immediately. This includes ensuring the fulfillment of customer rights regarding deposited funds and providing a concrete timeline for service recovery and the resolution of pending complaints.

The OJK investigation covers several key areas, including liquidity positions, cash flow management, funding structures, and the bank's capacity to meet obligations to its customers. While the regulator noted that MNC Bank's current condition remains relatively stable and lacks a history of failing to meet obligations, it warned of potential supervisory actions if violations or operational weaknesses are discovered. Additionally, the OJK is monitoring the bank's capital strengthening to ensure long-term business continuity and risk absorption.