Orange Sierra Leone celebrates Customer Service Week 2026

Orange Sierra Leone held its 2026 Customer Service Week from October 5 to 9, operating under the theme ‘Going the Extra Mile.’ The week-long event was designed to recognize customer loyalty, engage with the community, and gather feedback to improve service delivery.

During the official launch, Customer Experience Director David S. Mansaray emphasized that service excellence requires building lasting relationships through trust and responsiveness. He encouraged employees to integrate a customer-centric culture into their daily operations rather than treating service as an annual commitment.

In a video message, Orange Sierra Leone CEO Aïcha Touré reaffirmed the company’s focus on innovation, digital inclusion, and customer experience, stating that the trust and support of their customers are central to the company’s success.