Pan Pacific Hotels Group executives discuss Australian tourism and business trends

Executives from Pan Pacific Hotels Group (PPHG) are highlighting evolving trends in the Australian hospitality and business events sectors. Jeroen Meijer, PPHG cluster general manager of Sydney, emphasizes that Sydney must improve the integration of transport, attractions, and dining to compete with intensifying Asian markets. Meijer suggests that the future of tourism relies on removing friction from the visitor journey and making destinations feel new to domestic travelers.

David Tonkin, PPHG Country General Manager for Oceania, notes that while corporate travel and business events have rebounded, client expectations have shifted. Modern business events now prioritize quality, sustainability, and engagement over price competition. PPHG is responding with a strategy focused on wellbeing, technology, flexible spaces, and personalized service to meet the demand for more purposeful and memorable professional gatherings.