Pax8 launches AI offerings to transition MSPs into Managed Intelligence Providers

Cloud marketplace provider Pax8 has introduced new AI-driven tools, 8os and 8bot, designed to help managed service providers (MSPs) evolve into managed intelligence providers (MIPs). Announced at the Beyond EMEA conference in Copenhagen, Denmark, these offerings aim to help partners manage the complexities of AI deployment for small and medium-sized businesses.

8os serves as an operating system for the agentic workforce, providing a centralized platform to govern AI usage, identity, access, and costs across multiple customers. This allows partners to scale AI services through a repeatable model. Complementing this, 8bot acts as a ready-to-deploy AI coworker, offering an accessible entry point for businesses looking to integrate AI into their workflows.

The transition toward AI-managed services represents a shift from traditional IT infrastructure maintenance to high-level consulting and implementation. As AI becomes integrated into daily business operations, providers are moving toward roles that focus on continuous innovation and the management of automated AI workflows.