Payments sector embraces AI agentic commerce and fraud‑reduction savings

Lithic’s chief product officer Robin Gandhi explained that traditional card‑not‑present payments were built on a defensive model that treats non‑human behavior as suspicious. With the rise of legitimate AI agents that can shop, book travel or order supplies, the industry must develop a new "trust grammar" to distinguish autonomous, rule‑based transactions from fraud. Gandhi sees the first major impact in B2B procurement, where pre‑approved AI agents could automatically replenish inventory when supply drops.

In Australia, online retailer Kogan.com partnered with fraud‑prevention firm Riskified. The collaboration boosted transaction approval rates to over 98% and generated about $1.5 million in annual savings by cutting fraud losses and policy‑abuse penalties, demonstrating the financial upside of advanced fraud‑detection tools.