Poland expands digital public services via mObywatel and cashless programs

Poland is advancing its digital transformation in the public sector through the expansion of the mObywatel application and the Polska Bezgotówkowa Program. The mObywatel app, which currently has 13.5 million users and approximately 2 million daily logins, will introduce a new 'Portal Poparcia' service. This feature will allow citizens to digitally sign support lists for election candidates, a process designed to reduce errors and enhance data security by establishing a direct link between the signer and the National Electoral Commission.

Simultaneously, the Polska Bezgotówkowa Program is facilitating the digitalization of local government services. In 2025 alone, the program processed over 12 million digital payments. The initiative supports local authorities by covering infrastructure implementation costs and reducing manual administrative tasks. As of September 2026, more than 4,000 public institutions have utilized these solutions, installing over 22,000 cashless payment devices to improve service accessibility and efficiency.