mObywatel app to expand digital payments and AI integration

The Centralny Ośrodek Informatyki (COI) is expanding the mObywatel application to become a comprehensive hub for public services. Radosław Maćkiewicz, head of COI, announced plans to enhance the ePłatności module, which currently allows users to pay for property taxes and waste management fees. The expansion aims to integrate more public service payments directly into the platform while making the system more user-friendly for officials.

In addition to expanded payment options, COI is prioritizing the integration of artificial intelligence. Building on the success of its existing chatbot, the agency intends to use AI more extensively to assist citizens with administrative matters. Future updates are also expected to include the European digital identity wallet and electronic vehicle registration.

Users are also advised to update the mObywatel app to version 4.93.1 or higher by November 16, 2026, to ensure continued functionality and security following a planned certificate renewal.