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[TECHNOLOGY] · Italy · 2 sources

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Privacy Authority implements new rules for email tracking pixels

New privacy regulations regarding tracking pixels in email communications have come into full effect following a six-month grace period. These rules require entities sending newsletters and electronic communications to inform subscribers if and how they monitor message openings.

Tracking pixels are tiny, often transparent images embedded in emails. When a recipient opens a message and their email client loads external images, the pixel sends a request to a server, allowing the sender to collect data such as the time of opening, frequency of views, IP address, and device type. This technology is commonly used to measure advertising effectiveness and personalize future communications.

Under the new guidelines, users must be given the option to refuse tracking without being forced to unsubscribe from the newsletter itself. While some data collection may be permitted for aggregate statistics, the primary shift focuses on transparency and explicit consent for individual tracking.

Entities

Garante per la protezione dei dati personali