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Professional etiquette and nonverbal cues impact job interview success

A debate regarding professional etiquette in job interviews has gained traction on social media, specifically centered on whether candidates should carry iced coffee into high-stakes meetings. Experts suggest that nonverbal cues, such as posture, dress, and situational awareness, play a critical role in the hiring process.

Wendy Murphy, a professor of Global Leadership at Babson College, notes that because interviews provide limited context, hiring managers rely heavily on these signals to assess a candidate's capacity to engage in job responsibilities. While technical skills are essential, the ability to communicate value through presence and conduct can often determine the successful candidate. Professionals are advised that instinctive grace and respect for the formal setting can prevent the loss of client trust or professional opportunities.

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Babson College · Wendy Murphy