Ride-hailing drivers demand fare increases amid rising fuel costs

Ride-hailing drivers in Namibia and Kenya are demanding changes to fare structures and compensation in response to rising operational costs.

In Windhoek, Namibia, Yango drivers have protested for new pricing arrangements, including a N$30 minimum fare, higher waiting fees, and compensation for cancelled trips. The drivers cite rising fuel and maintenance costs as primary concerns. Critics of the movement suggest that these demands, such as passenger-based pricing, could undermine the predictable and affordable business model that distinguishes ride-hailing from traditional taxi services.

In Kenya, the Organisation of Online Drivers (OOD) is calling for a Ksh350 minimum fare for trips up to three kilometres, specifically for the smallest vehicle class. This demand follows recent fuel price increases implemented by the Energy and Petroleum Regulatory Authority (EPRA). The OOD has threatened to suspend services if fuel costs are not mitigated, noting that high platform commissions and fuel hikes leave drivers with minimal earnings. Kenyan President William Ruto has previously directed authorities to fast-track minimum-fare regulations to address similar disputes.