started · updated
Robinson Tours bankruptcy leaves Hungarian travelers seeking compensation
The Bulgarian‑registered travel agency Robinson Tours Ltd. announced it cannot meet its financial obligations and has initiated liquidation proceedings before the Sofia City Court Commercial Division. The firm cited the Middle‑East crisis, high kerosene prices, reduced charter traffic and intensified competition from low‑cost airlines and new players in the Hungarian market as causes of its revenue loss.
Hungarian customers who booked Bulgarian holidays are instructed to submit compensation claims in English to the insurer Axiom Insurance Company AD at claims@axiom.bg, or to request supporting documents from Robinson Tours via info@robinsontours.bg. The Budapest City Government Office is monitoring the situation. Some stranded travelers were forced to return to Hungary by bus after flights were cancelled. The company, which changed its name from Neptun Tours Ltd. to Robinson Tours Ltd. in autumn 2022, previously operated cross‑border travel services for Hungarian clients.
Entities
Axiom Insurance Company AD · Budapest City Government Office · Hungarian travelers · Robinson Tours Ltd. · Sofia City Court
Claims
What the coverage asserts, and how well corroborated each claim is across sources.
- [○ 1 SOURCE] Some stranded travelers were forced to return to Hungary by bus after flights were cancelled. www.vg.hu
- [○ 1 SOURCE] The Budapest City Government Office is monitoring the situation with Robinson Tours. www.vg.hu
- [● 2 SOURCES] Hungarian customers can file compensation claims with Axiom Insurance Company AD at claims@axiom.bg. hirklikk.hu · www.economx.hu
- [● 3 SOURCES] The bankruptcy is linked to the Middle‑East crisis, high kerosene prices, reduced charter traffic and competition from low‑cost airlines. hirklikk.hu · www.economx.hu · www.vg.hu
- [● 3 SOURCES] Robinson Tours Ltd. filed for liquidation in the Sofia City Court Commercial Division. hirklikk.hu · www.economx.hu · www.vg.hu
- [● 3 SOURCES] The company lacks the financial resources to meet its obligations. hirklikk.hu · www.economx.hu · www.vg.hu
- [● 2 SOURCES] Robinson Tours changed its name from Neptun Tours Ltd. to Robinson Tours Ltd. in autumn 2022. hirklikk.hu · www.economx.hu